Return Policy

At rwocon, we want you to have a smooth and enjoyable shopping experience. If you receive a damaged or incorrect item, you may request a return under the conditions below.

• Return requests must be submitted within 7 days of receiving your order.

• Items must be unused, in their original condition, with all original packaging and accessories.

• A valid proof of purchase is required.

• If the item is damaged or incorrect due to an error on our part, we will cover the return shipping costs.

• Returns are not accepted for change of mind or if you simply do not like the product.

• Certain items may not be eligible for return, including personal care products, consumable products, gift cards, and downloaded digital products.

Once we receive and inspect the returned item, we will notify you by email regarding the status of your return.

If your return is approved, the refund will be issued to your original payment method. The time required for the refund to appear may vary depending on your payment provider.

Contact Us

For any questions regarding our Return Policy, please contact us at:

Email: rwocon.co@gmail.com